Privacy Policy

This Privacy Policy describes how Megahertz Technology Ltd ("we," "us," or "our") as the operator of Tahood.co.uk ("the Website") collects, uses, and protects the personal data of our users ("you" or "your"). We are committed to respecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

1.Information We Collect:
1.1 Personal Information: When you use the Website, we may collect personal information that you provide voluntarily, such as your name, email address, contact number, and address. We may also collect additional information necessary to facilitate transactions between home cooks and customers.

1.2 Usage and Technical Information:

We may automatically collect certain technical information when you visit or interact with the Website. This may include your IP address, device information, browser type, operating system, and usage data such as pages visited, search queries, and referring URL.

2.Use of Personal Data:
2.1 Purpose: We collect and use your personal data for the following purposes: To facilitate the connection between home cooks and customers and process orders. To communicate with you regarding your orders, inquiries, and updates. To provide you with relevant information, offers, and personalized recommendations. To improve and optimize the Website's functionality and user experience. To enforce our terms of service and prevent fraudulent or unauthorized activities. To comply with legal obligations and protect our rights and the rights of our users. 2.2 Legal Basis: Our processing of personal data is based on the following legal grounds: Performance of a contract: Processing is necessary for the performance of a contract between you and us, such as fulfilling your food orders. Legitimate interests: Processing is necessary for our legitimate interests, such as improving our services and protecting our business and users. Consent: We may seek your consent for specific processing activities, and you have the right to withdraw consent at any time.

3.Sharing of Personal Data:
3.1 Home Cooks: When you place an order, we may share your personal data with the respective home cook to facilitate the fulfillment of your order. Home cooks are required to handle your personal data responsibly and in compliance with applicable data protection laws. 3.2 Service Providers: We may engage trusted third-party service providers to perform certain functions necessary to operate and maintain the Website. These providers may have access to your personal data but are only authorized to process it on our behalf and in accordance with our instructions. 3.3 Legal Requirements: We may disclose your personal data if required to do so by law or if we believe that such disclosure is necessary to comply with legal obligations, protect our rights or the rights of others, or investigate fraud or security issues.

4.Data Security and Retention:
4.1 Data Security: We employ industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

4.2 Data Retention:

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period may vary depending on the type of data and the context of its collection.

5.Your Rights and How You Are Protected by Us:

5.1 Your Rights:

As a user of Tahood.co.uk, you have certain rights regarding your personal data under applicable data protection laws. These rights include:

5.1.1 Right to Access:

You have the right to request access to the personal data we hold about you and receive a copy of that information.

5.1.2 Right to Rectification:

If you believe that any of your personal data is inaccurate or incomplete, you have the right to request its correction or update.

5.1.3 Right to Erasure:

In certain circumstances, you have the right to request the deletion of your personal data. This right is subject to legal obligations and legitimate interests that may require us to retain the data.

5.1.4 Right to Restriction of Processing:

You have the right to request the restriction of processing of your personal data under certain conditions, such as when the accuracy of the data is contested or the processing is unlawful.

5.1.5 Right to Data Portability:

If we process your personal data based on your consent or for the performance of a contract, you have the right to request a copy of your data in a structured, commonly used, and machine-readable format.

5.1.6 Right to Object:

You have the right to object to the processing of your personal data on grounds relating to your particular situation. We will assess the legitimacy of your request based on our legitimate interests or compliance with legal obligations.

5.1.7 Right to Withdraw Consent:

If we rely on your consent for processing your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

5.2 How You Are Protected by Us:

We are committed to protecting your personal data and respecting your privacy. Here's how we ensure your protection:

5.2.1 Data Security:

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, alteration, or destruction. This includes the use of secure servers, encryption, firewalls, and regular security assessments.

5.2.2 Data Minimization:

We only collect and process personal data that is necessary for the purposes stated in this Privacy Policy. We do not retain your personal data for longer than required or permitted by law.

5.2.3 Consent and Control:

We seek your consent for specific processing activities, and you have the right to withdraw consent at any time. You have control over your personal data and can exercise your rights as outlined in section 5.1 of this Privacy Policy.

5.2.4 Transparency:

We are transparent in our data processing practices. This Privacy Policy explains how we collect, use, and protect your personal data, providing you with clear information about your rights and how to exercise them.

5.2.5 Compliance:

We comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR). We regularly review our data protection practices and update our policies and procedures to ensure ongoing compliance.